Senior Talent Acquisition Leader at Cropin
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CropIn - Manager - Customer Success (3-5 yrs)
CropIn is looking for a Manager - Customer Success for its Customer Success Team.Candidate's applying for this position must have the following set of attributes:
- Proven experience in a customer facing role.
- Should have worked with customers in managing customer requirements, delivering and deploying a software solution, technical issue resolution and escalation management at both the business owner and executive levels
- Strong communication, problem-solving skills & hands-on technical knowledge of Software as a service and Web-based product
- Work with internal cross-functional teams (product, sales, marketing, support, etc.) in order to ensure customer's issues/solutions are addressed
Who should apply for this position:
- Candidates with 3+ years of experience
- B-Tech / Master's Degree in Business management preferably.