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20/10 Tirtha Shetty
HR at Coviam Technologies

Views:143 Applications:0 Rec. Actions:Recruiter Actions:0

Coviam Technologies - Intern - Customer Support Success (0-1 yrs)

Bangalore/Mumbai Job Code: 133438

You will be the face of the company interacting constantly with our clients and understand their requirements. You will help them visualise the experience they would like to deliver to their customers; iterate from the feedback received, and deliver the refined version of the product. This role also includes onboarding customers, educating existing customers on best practices, and making sure that our customers are actively engaged.

Responsibilities:

1. Oversee the onboarding of new accounts.

2. Interact with clients to understand their specifications.

3. Coordinate with the Backend Engineering team to ensure successful implementation.

4. Create and educate customers on best practices.

5. Interact with Product Engineering team for product enhancements.

Requirements:

1. Excellent organizational skills and ability to juggle multiple projects at any given time.

2. You are a self-starter that anticipates requests and doesn- t need a lot of oversight.

3. Great problem-solving skills, taking a consultative approach to find the best solution.

4. Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.

5. Comfortable giving presentations to groups of any size.

6. Has to be an engineering graduate.

Please find the below required details.

Internship Duration - 6 months

Stipend during Internship - 22k per month

After Conversion (purely based on the performance) - 5-6 LPA

Job Location - Bangalore.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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