Talent Acquisition Team at Careerz Inn
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Counter Sales Officer (1-8 yrs)
- Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
- Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
- Must treat all the customers with respect and courtesy.
- Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
- Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
- Should provide with quotes of various quotes which is appropriate.
- Should also update the product details with any of the resources working in a continuous manner.
- Keep yourself updated with the product inventory and its functionality.
- Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
- Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
- Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
- Should ensure that they follow each safety rules assigned.
- Should be active enough to inform the manager of any potential harmful condition.
- Perform inspections of the delivery vehicle whenever required.
- Should be able to read and write simple directions or instructions in English.
- Should also be able to speak and understand English so that the customers won't find it hard to communicate.
- Should meet the physical requirements of the job like lifting heavy weights, bend, crawl etc as this job demands more activity.
A candidate applying for this job should hold a minimum of high school qualification. Some stores prefer for candidates who are fluent in English so that they communicate effectively with the customers and enhancing customer satisfaction.
- If Interested pl share CV or call at 6260543260 ( Kavita )