Corporate Salary Relationship Manager - Team Handling

We are hiring for one of the leading bank for Delhi/NCR

- CSRM will be single point contact for all key decisions makers of the portfolio corporate

- CSRM needs to understand & analyze the corporate requirements and provide customized solutions to fulfill their short term & long term requirements

- To track competition offers during corporate visits & proactively recommend for review & revision to Product & MCC

- CSRM with help of MCC would create strong visibility for the bank in the corporate premises

- To upgrade key decision makers, senior officials to Bank portfolios

- Ensure High standards of Service Quality delivered to the corporate

- Work with other product sales groups in the location for Cross Sell facilitation

- Review the catchment, identify target relationships for new acquisition basis the wish list / CRM

- Conduct Joint calls with relationship Group RMs, Product, Senior Leadership to facilitate acquisition of new key relationships

- Ensure highest share of potential accounts in the portfolio corporate

- Work towards maximizing conversion of OPDT accounts (Senior Management) and increasing Bank penetration

- Ensure 85% Salary Credit (SLC) in accounts acquired from portfolio corporate

- Monitor and ensure FTNR on logged in AOFs is within set benchmarks

- Review Complaint Management & Service Excellence for portfolio corporate and highlight gaps to Service Team

- To strategize & implement various cross sell initiatives of balance builders & asset products to improve product penetration in the portfolio

- To work effectively towards cracking large deals on income earning products like Gift Cards, Asset Products, MF & Insurance

- CSRM to have first-hand information on potential business opportunities, expansion plans, key tie ups, mergers & details on group companies of the key corporate and help capture maximum share of corporate business potential

- To drive migration to electronic channels and explore opportunities of setting captive ATM's in the corporate premises to improve visibility

- To explore other banking requirements and coordinate with other relationship groups to increase banking relationships

- Conduct regular activities, helpdesks / service desks at the corporate to increase visibility

- Jointly review portfolio corporate with respective relationship RMs

- Review corporate & portfolio profitability

- To meet all wish list /identified key corporate jointly with relationship RMs and follow up for empanelment

- To review corporate requirements & competition offering and provide customized solutions with help of product to ensure conversions

- Ensure all senior leadership is contacted personally and pitched for Salary Accounts

- Work towards getting maximum share of accounts in the acquired relationships

- Work with CMS PSM for straight through salary processing set up via corporate Net-Banking

- Ensure 85% Salary Credit (SLC) in acquired corporate

- Guide, supervise and drive the team to achieve business objectives

- Monitoring performance and ensuring productivity of the team

- Review re-designation / closures in portfolio corporate and ensure portfolio quality

Lalita
V-konnect Associates
0124-4346311

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