Sales Support provides accurate and timely administrative support to Account Managers and Sales Managers for a portfolio of customers. In addition, Sales Support acts as a liaison between the customer, sales and various cross-functional departments on smooth functioning of business.

Customer Support :

- Provides administrative and sales support to the Account Manager and/or Sales Manager.

- Follow-up on leads provided by Account Managers and Sales Team.

- Manage day to day communications with clients and Support on daily issues and questions.

- Maintain up-to-date knowledge of company's product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers.

Follow up on workflow :

- Preparing Job Orders, Co-ordinating with cross-functional teams for initiating new project.

- Leading and participating sales and production meetings

- Assisting various departments to co-ordinate and complete project on time.

Quotation management :

- Handle inquiries and customer request and preparing quotations.

- Accurate filing of quotations, monitoring and updating sales book.

- Preparation of Sales report and Presentation

Billing management :

- Follow-up on quotations and Purchase Order from Customers.

- Administrative work - preparing contracts, billing orders, financial forecasting, internal

instructions, Preparing and maintaining sales records,

Skills and Experience Required :

- At least 3 to 4 years work experience in Client Service, Sales Support and Pricing.

- Understanding of agencies and advertising industry environment is a plus

- Communication, analytical mindset, and organizational skills.

- Exceptional attention to detail.

- Detail Oriented

- Excellent oral and written business communication skills.

- Strong time management skills

- Ability to work under pressure

- Ability to work collaboratively with all levels to maximize results

- Team lead skills

Education :

- MBA in Business Management

- Graduate

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