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06/11 Ratan Kumar
HR at Alloys Consulting

Views:43 Applications:8 Rec. Actions:Recruiter Actions:1

Coordinator - Customer Service - IT (0-1 yrs)

Bangalore Job Code: 97354

Service Level Coordinator

About Company :

It is a Service Integration Management Company committed to managing Customer Service Experience in a consistent and efficient way, ensuring performance across products and services, delivering Customer needs through a Customized Information Technology Platform. Our aim is to ensure a Service Integration and Management approach to manage multiple service verticals and integrate them to provide a single Business/Customer-facing IT Service Organization.

Location : Bangalore

Requirements : 

Roles & Responsibilities :

- Solving the queries of customer's problems

- Handling e-mails, chat and voice process

- Fresher With Experience Candidate

- Previous experience in a customer support role

- Telephonic and written communication skills along with active listening

Mandatory languages: Kannada, Hindi, and Manageable English.

Familiarity with CRM systems and process.

Qualification : Degree

Working Days : 6 Days a Week (9:30 AM to 6:30 PM)

Job Nature : Full Time

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