19/04 Ashwin Esackiappan
Manager at Confidential

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Content Writing Role - Knowledge Research (2-12 yrs)

Mumbai/Thane Job Code: 71541

Office Location : Hiranandani Estate, Thane

Experience: 2+ years in knowledge research and content writing

Salary: Negotiable (industry standard)

Roles & Responsibilities:

- Create the knowledge graph for specific product categories, which shall be assigned to you based on your areas of interest and subject matter understanding

- Map the concepts marked in the knowledge graph to the corresponding fields in external data sources

- Train our conversational AI engine to understand different types of user queries and variations, by mapping them to appropriate intents

- Provide articulate sample responses to different types of queries, to improve the engagement and conversions of users interacting with the AI assistant

- Write deep and engaging content in relation to key concepts within the knowledge graph

Candidate Qualifications:

- 2+ years in knowledge research and content writing for specific e-commerce categories

- Strong ability to envisage any product category as a logical framework of concepts

- Expertise in writing long form and short form content in an articulate manner

- Experience in working as a part of a team comprising of UX/UI designers, software engineers, graphic designers and content writers

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