Human Resources Manager at Girma Pro Consulting Pvt Ltd
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Content Moderator - Legal Consulting Firm (4-6 yrs)
Job Title : Content Moderator
Experience : Minimum 4-6 years of experience required in a related domain.
Job Summary :
- As a Content Moderator, you will play a crucial role in ensuring that all user-generated content on our platform aligns with our community guidelines and standards. Your primary responsibility is to review, evaluate, and moderate various forms of content, including text, images, and videos, to maintain a safe and positive online environment.
Role and Responsibilities :
- Regularly monitor and review user-generated content to ensure compliance with community guidelines and company policies.
- Identify and address content that violates established rules, guidelines, or legal requirements.
- Apply content moderation policies consistently and fairly.
- Make quick and accurate decisions regarding the moderation of content.
- Prioritize and escalate issues that require immediate attention.
- Exercise judgment to handle sensitive and complex content-related situations.
- Assess potential risks associated with different types of content and take appropriate actions to mitigate those risks.
- Maintain accurate records of content moderation activities.
- Generate reports on content trends, user behavior, and moderation actions.
- Stay informed about industry trends, emerging content risks, and best practices in content moderation.
- Participate in ongoing training and development programs to enhance moderation skills.
Qualification and Experience :
- Bachelor's degree in a relevant field or equivalent work experience.
- Strong understanding of online community dynamics and social media platforms.
- Excellent attention to detail and the ability to maintain consistency in decision-making.
- Ability to work independently and efficiently in a fast-paced environment.
- Strong communication skills, both written and verbal.
- Familiarity with legal and ethical considerations related to content moderation.
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