Job Title: Content Management

Experience: 1 to 3.5 years

Work Location: Bangalore/ Hyderabad

Shift Timings: 11 to 8

Roles & Responsibilities :

- Manage internal web portals for aligned industry (Consumer) through extensive use of technology (SharePoint, HTML)

- Check for completeness & consistency of content (content management)

- Post content to the web portal as per the taxonomy, tag content, and archive content.

- Communicate with clients for projects including project planning, reporting

- Compile content usage reports related to the knowledge portal

- Derive insights and develop client recommendations

- Collaborate with subject matter experts to design solutions

- Build aligned Industry knowledge

- Collaborate with onshore Knowledge Managers and USI Knowledge Services colleagues in developing/maintaining knowledge repositories with aligned industry specific intellectual properties (internal and external)

- Develop deep knowledge of the aligned industry to analyze industry-related information and advice on product improvement ideas

- Network within firm, compile suggestions, and implement solutions for improving platform content and features

- Search the database to ensure submitted content is not a duplicate of materials already published in the portal.

- Follow established document workflow standards for publishing and processing content within the portal

- Follow standards for creating HTML pages

Qualifications :

- Minimum two years of relevant work experience desired, preferably in a content management/knowledge management organization

- Intermediate knowledge of SharePoint 2010 and HTML

- Ability to work across cultures and in a virtual environment

- Self-motivated and strong team player

- Demonstrate excellent analytical skills and communication skills (written, verbal, & presentation)

- Strong interpersonal skills.

- Ability to build networks within the organization.

- Be able to work independently and as part of a team with professionals at all levels.

- Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate.

- Suggest practical solutions and partner with clients to implement the solutions.

- High energy with ability to deal with ambiguity

- Proficiency in MS Office, specifically MS Word and PowerPoint; basic knowledge of MS Excel is an advantage

- Effectively leverage internal social media & collaboration tools to connect people-to-people and people-to-content

Education/Other: Bachelor's Degree

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