HR at Shashwath Solution
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Consultant - Telesales - Travel (1-2 yrs)
Travel Consultant Responsibilities :
- Responding to inquiries about our company's services and offerings.
- Determining each client's requirements, including destinations, length of stay, and transit time.
- Ensuring that clients pay the deposit before you commence with bookings.
- Informing clients about the cancellation policy, including salient dates and all penalties.
- Ascertaining and adhering to the available budget.
- Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
- Securing accommodation that is best suited to the budget and location of choice.
- Planning excursions based on each client's needs and interests.
- Accounting for mobility and medical needs during each phase of the trip planning process.
Travel Consultant Requirements :
- High school diploma or equivalent.
- Qualification in tourism would be added advantage
- Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
- Computer literate, with exceptional desktop research and professional writing skills.
- Top-notch interpersonal skills, including communication, respect, and empathy.
- Ability to source the best quotes.
- A knack for delivering multiple outputs within tight turnaround times, as needed.
- Capacity to deliver commendable services that surpass clients' expectations.
