Human Resource at Eduplex Consultancy Services Pvt. Ltd.
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Consultant - Sales - Auto/Vehicle (3-6 yrs)
Required - Sales Consultant.
Candidate preference from: - BMW, Audi, Merc, Jeep, Skoda, VW, JLR and even Ford / Kia. / MG, Electric Vehicle.
Location: - Pune & Goa.
Experience: - 3 year.
Notice Period: Immediate or less than 15days will be Preferred.
Job Description :
- To analyze his or her market potential and sales territory; to monitor the achievement of sales volume targets.
- To set up and systematically maintain the customer file and potential customer file, as well as to input current customer data and other customer data collected from various sources.
- To update sales literature and campaign brochures.
- To perform special sales-promotion activities.
- To plan and carry out prospecting activities for selected target groups in his or her sales territory.
- To carry out sales discussions.
Customer Contact and Advice : Direct customer contact Telemarketing Customer contact in the dealership.
- Customer contact in the dealership's sales territory Event Marketing to handle used car trade-ins: To arrange technical evaluations to arrange commercial evaluations to draw up offers Analysis of customer requirements.
- Product Presentations and Test Drive: To carry out the vehicle presentations systematically and to involve the customer intensively in the process .
- To enable the customer to experience the car with all their senses, to make the presentation into a genuine experience for the customer to bring the customer closer to choosing a car from the BMW range through active observation and questioning.
- To organize a test drive of the desired car to prepare the test drive (selection of a test-drive route with various areas of experience, accessories / equipment) To check the car.
- To structure the test drive as an experience (including a brief, understandable introduction to controls and operation).
- To evaluate the test drive together with the customer Sales Closure: Product specification Price Negotiation Dealing with objections Contract Preparation Contract / contract signature / order confirmation.
- To monitor the punctual and reliable handling of correspondence covering the sale and financing.
- To co-ordinate appointments with prospects and established customers and appointments for delivery / handover.
- Appointment booking for delivery.
- To arrange reconditioning of the car.
- To obtain required documents and papers.
- To arrange for the handover of the new car with maximum customer orientation to make the process into a positive experience for the customer.
- To handle complaints to the full satisfaction of the customer and the company.
- To develop and provide systematic Aftersales customer care in order to create the basis for repeat sales.
for any query you can contact at +91 7028922259.