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18/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:13 Applications:12 Rec. Actions:Recruiter Actions:7

Consultant - Customer Support - SaaS (0-5 yrs)

Anywhere in India/Multiple Locations Job Code: 243993

-Cooperation with the world-known companies

Our client is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience

If you- re looking to:

Polish your language skills

Help customers around the world

Meet warm, intelligent people

Maintain life-work balance

Apply now! Our client is a global company, striving for diversity and inclusion. We welcome people with various backgrounds and experiences. Bring your unique personality and thrive with us

Our client is a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

The Job

Your Responsibilities will include:

- Always be up to date with the cutting-edge technology.

- Apply the latest and greatest customer happiness practices.

- Provide omni-channel support via phone calls and emails.

- Communicate with developers and other departments of various IT-companies.

- Become a product expert and constantly grow.

Ideal Candidate

Skills Required:

- Analytical & Research Skills

- Customer-oriented and responsible attitude.

- Experience with CRM systems

- Experience with native speakers

- International exchange programs participation.

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