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27/03 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:164 Applications:39 Rec. Actions:Recruiter Actions:33

Consultant - Customer Service - Healthcare (0-3 yrs)

Bangalore Job Code: 116338

The Offer : 

- Opportunity to spread awareness of health and fitness in the region

- Work alongside & learn from best in class talent

The Employer : 

Our client is a one-stop health and fitness app that provides information and guides users with fitness, nutrition and mental well-being. Available online and offline, users are able to view articles, videos, order healthy food and lists of doctors, making fitness accessible for all throughout the day.

The Job :

As a Customer Service Consultant, you will be responsible for:

- Listening and responding to customers' needs and concerns

- Providing information about products and services

- Taking orders or assisting customer in placing orders

- Reviewing or making changes to customer accounts

- Handling returns or complaints

- Recording details of customer contacts and actions taken

- Researching answers or solutions as needed

The Profile :

- You have a Degree in any discipline, from a reputable institute.

- You have prior experience with email/chat support process from captive customer experience centers.

- You have excellent written and verbal communication skills.

- You are adaptable and thrive in changing environments

- You have a minimum typing speed of 50 WPM with an accuracy of 90%

- You are willing to undertake shift work and weekends when required.

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