Senior Recruiter at Iappsdata
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Consultant - Customer Service - BPO (1-2 yrs)
Social Media Consultant
Roles and Responsibilities :
- To resolve Customer issues across social platforms
- Providing excellent customer service
- Acting as a customer service department team member
- Liaising with other Customer Support Representatives
- Using good communication skills and problem-solving skills
- Resolving complaints from unhappy customers
- Identifying patterns for improvement opportunities
- Ensuring complete information is recorded
- Completing various roles and tasks within the given time
- Recommending products and services
- Adding products and services to customer accounts
- Identifying what customers may want
Experience : 1 year experience in Social Media Management & overall experience of 1 + years in Customer service
Qualification : Any Graduate
Salary : 26000 CTC
Shift : Rotational (6 days working)
Languages : Fluent English + Hindi Mandatory
Location : Bellandur, Bangalore
- Cab with Home pick and drop available within Bengaluru within 35km radius from Office
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
