Concept Manager - Retail Sales (4-8 yrs)
- Drive the sales budgets for the concept
- Drive sell through at category level (pre EOSS and EOSS within the season)
- Analyze product performance, identify performing and non-performing products, recommend required actions and implement the approved actions
- Drive adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes)
- Implement the marketing promotions as per defined guidelines
- Share feedback on the marketing promotions for necessary action
- Maintain optimum stock for the concept in collaboration with relevant stakeholders
- Analyze the brand and category performance and recommend required actions for fast moving and slow moving styles
- Review and ensure adherence to the standards of customer service
- Follow up and ensure all customer issues and complaints are resolved as per defined timelines
- Manage and guide the team to deliver on the job
