Operations Team Member at Conbox Logistics Pvt. Ltd.
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Conbox Logistics - Executive - Customer Service & Administration (2-5 yrs)
(1) Resolving the issues raised by customers in coordination with management.
(2) Looking after the schedule & performance of ground-staff (Delivery Executives) on day-to-day basis.
(3) Keeping track of customer orders & updating the same in system.
(4) Responding to email queries of customers.
(5) Liasioning with local agencies towards the work of company.
(6) Keeping track of vendors performance & different work orders.
(7) Any other work assigned by management from time-to-time.
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