HR Recruiter at Manshaa Solutions
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Community Manager - Marketing (1-4 yrs)
Responsibilities:
- Conceptualise and execute an innovative digital strategy to grow a vibrant and diverse community starting with Startoon Labs customers and advocates, that ll grow into serving partners and prospects.
- Manage the recruitment and on-boarding of community members via digital channels, in-product placements and in-company referrals.
- Develop content calendars, campaigns and gamification programs to ensure we are providing valuable content to all member segments and driving engagement
- Collaborate with customer success, sales, account management and product marketing teams to constantly grow our community
- Identify and nurture high value customers to share relevant stories through acts of advocacy
- Responsible for tracking and measuring the effectiveness of community programs, impact on key business metrics and track overall ROI for Startoon Labs
- Design the overall game-mechanics program to incentivise community engagement and acts of advocacy, developing and managing the real-world rewards program based on customer segments and personas
Qualifications
- 1-3 years of Customer Success/Community/Customer Marketing roles in a B2B enterprise organization
- Be an innovative thinker, creative problem solver and effectively manage multiple on- going assignments in a fast paced, fluid environment
- Excellent communication and organizational skills
- Ability to build and maintain effective customer relationships
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
