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22/09 Ashish Shiwale
HR at Collegedekho.com

Views:62 Applications:39 Rec. Actions:Recruiter Actions:22

Collegedekho.com - Assistant Manager/Team Leader - Counseling Operations (4-15 yrs)

Delhi NCR/Faridabad/Gurgaon/Gurugram/Noida Job Code: 235099

Collegedekho.com!

We are glad to inform you about the urgent Job opportunity with us for Team Leader/AM/Mgr role at Gurugram location.

Below are the details :

About Us :

CollegeDekho is a disruptive development platform that connects students to colleges. CollegeDekho are enablers of student admissions wherein they help students discover the right career choices. Some of its unique features include step-by-step college search from over more than 500 partner colleges in India using a technology driven, multi-layered assessment mechanism. Collegedekho is also the first ed-tech company in India to provide a comprehensive 360-degree process of student counseling for higher education. In addition, CollegeDekho prides itself on having the first AI powered Chatbot to help students with their educational queries.

CollegeDekho is now guiding students not only to study in India but abroad as well in the USA, UK, Europe, South-East Asia etc. It has a strong hybrid presence, with on-ground cafes in major cities PAN India.

CollegeDekho provides a transparent and open platform that facilitates interaction between students and colleges. It provides information about colleges, courses, entrance exam details, admission notifications, and changes in exam pattern, scholarships and all related topics.

It supports students in selecting relevant career study options based on their strengths and guides them through the admission process. CollegeDekho has counselled more than 1.2 million students till date and has helped more than 15,000 students take admission to a college of their choice and potential.

For more details kindly visit www.collegedekho.com

Role : Team Handling / People Management

Grade : E3/MM1/MM2

Department : Counselling, Operations

Key Responsibilities Areas :

Post : Team Leader / AM / Manager

- People/Team management and working towards delivering the required admission targets.

- Handling team of 10 to 15 counselors and driving admissions for assigned Institutions.

- Mentoring & encouraging team to achieve admission targets.

- Providing daily ongoing performance coaching to enable team members to develop and perform.

- Set performance objectives for and with employees, conduct performance review, and provide performance feedback on a periodic basis.

- Shrinkage and attrition management.

- Assists with the development and/or monitoring of workflow, procedures, and metrics to track employee and department productivity for Department improvements

- Fully facilitates and leads small group meetings for employees.

- Encourage & motivate team to meet day-to-day admission/enrollment targets without any impact to SLA.

- Quality audits- Working on corrective and action plans for the improvement of Team's quality scores.

Offered CTC : As per company norms + Incentives + Mediclaim.

Work location : Gurugram

Working days / Timing's : Monday to Saturday / 9.30 till 6.30 pm.

Desired candidate profile :

- 4 to 12 year experience in handling and managing the counselling/admission/inside sales operations with a team size of 10 to 20 professionals.

- Candidate from Education/EdTech/E-learning/BPO domain is highly preferred.

- Graduation is a must. Both male and female may apply.

If, interested to be a part of Collegedekho team get in touch with our Talent Acquisition team ASAP.

Ashish S. : +919540836312 ( Call or WhatsApp )

Team, Talent Acquisition

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