CodersID - Telecaller (1-3 yrs)
Job Title: Telecaller
Location: Indore, India
Job Type: Full-time
Experience: 1+ years required
Job Description:
We are seeking a skilled Telecaller to join our dynamic team in Indore. The ideal candidate should have excellent communication skills, a persuasive attitude, and a passion for customer satisfaction. As a Telecaller, you will be responsible for contacting potential customers over the phone to promote our products/services, answer queries, and provide support.
Responsibilities:
- Contact potential customers via telephone to introduce our products/services
- Deliver persuasive sales pitches to convert prospects into customers
- Answer incoming calls and respond to customer inquiries
- Provide information about products/services and address any concerns or questions
- Keep accurate records of customer interactions and sales activities
- Follow up on leads and maintain communication with existing customers
- Achieve and exceed monthly sales targets
- Collaborate with the sales team to identify strategies for improving sales performance
- Maintain a positive attitude and contribute to a productive work environment
Requirements:
- Excellent communication skills in English.
- Proven experience in telemarketing or sales is preferred.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong negotiation and persuasion skills.
- Basic computer skills for data entry and CRM usage.