Human Resource at CodeGama
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CodeGama - Customer Chat support (0-1 yrs)
About CodeGama:
CodeGama comprises a group of enthusiastic and energetic individuals committed to delivering software-based solutions for web and mobile app development, along with expertise in Blockchain and Crypto development. We're on a mission to shape the future of technology.
Roles and Responsibilities:
- Comprehensive client requirement analysis and service provision.
- Timely responses to customer inquiries.
- Efficient resolution of customer complaints.
- Regular customer account management.
- Successfully converting leads into business opportunities.
- Detailed record-keeping of inquiries, comments, and complaints.
- Establishing and nurturing strong customer relationships through telephone and email correspondence.
Experience:
- Only for Freshers
Educational Background: Minimum of a degree
Experience Level: Freshers with strong communication skills
Must-Haves:
- Key requirements for success in this position include:
- Outstanding verbal and written communication skills.
- Self-driven with proven leadership qualities.
- A people-oriented disposition, enjoying interactions with others.
- Relationship-building expertise.
- Proficiency in sales and analytical skills.
