Senior Recruiter at 4S Advisory
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Cluster Manager - Retail Sales - Electrical/Electronics Product (8-12 yrs)
- Leading Retail Firm
Experience : 8+ Years
Location : Madurai
- Monday to Saturday (WFO)
- 2nd and 4th Saturdays off
Timings : 9 am to 6 pm
Job Title : Cluster Manager
Department : Retail sales
Location : Madurai, Coimbatore Tamilnadu
Reports To : Regional Business Head/Retail Head
Summary :
- The Cluster Manager for Retail will be responsible for overseeing the operations of multiple retail stores within a designated cluster. This role involves managing store managers, driving sales performance, ensuring excellent customer service, and maintaining operational standards. The Cluster Manager will also play a pivotal role in implementing corporate strategies and fostering a culture of continuous improvement.
Key Responsibilities :
1. Sales Leadership :
- Lead, mentor, and motivate a team of sales representatives to meet and exceed sales targets.
- Develop and implement effective sales strategies to drive revenue growth within the assigned area.
- Conduct regular performance reviews and provide constructive feedback to team members.
2. Market Analysis and Strategy :
- Conduct market research to identify new business opportunities and stay updated on industry trends.
- Analyze sales data and customer feedback to adjust strategies and tactics accordingly.
- Collaborate with cross-functional teams to develop pricing and promotional strategies.
3. Team Development :
- Provide ongoing training and development opportunities for the sales team.
- Foster a culture of continuous learning and improvement within the team.
4. Reporting and Analysis :
- Prepare and submit regular sales reports, forecasts, and budgets to the Retail Head/Regional Business Head.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
5. Customer Relationship Management :
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Address customer concerns and resolve issues in a timely and satisfactory manner.
6. Compliance and Documentation :
- Ensure adherence to company policies, procedures, and compliance standards.
- Maintain accurate records of sales activities, contracts, and customer interactions.
Qualifications :
- Any Bachelor's degree
- Proven work experience in similar role.
- Strong understanding of sales techniques, strategies, and best practices.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to travel within the designated area as needed.
- Technically Strong in Mobile /Consumer Durable knowledge, Retail Sales of Electrical/ Electronic gadgets is preferred
- Preferably having a good knowledge on iOS/Apple Products.
- Good Communication Skills.
Benefits :
- Competitive salary and performance-based bonuses
- Health insurance
- Paid time off and holidays
- Opportunities for professional development and growth
Interested candidates may send in their resume mentioning current CTC, expected CTC and notice period.