Department : Business

Designation : Cluster Lead

Functional Area : Sales and Underwriting

Number of Openings : 2

Objective of the position The objective of the position is to generate quality leads through direct sales while assessing credit profile and acquisition of potential clients, while providing Financial Literacy and need based Business Development Advisory support to customers.

Major Deliverables :

1. Will be responsible for generating quality leads and converting it into customers.

2. Will be required to do direct sales through cold calling and meeting customers for conversions.

3. Will be responsible for acquisition of new customers.

4. Will be the first point contact to the customer for all his document submission requirements both before sanction and disbursement of the loan.

5. Will be responsible to visit the customer place, assess the credit profile, complete online loan application process for potential clients.

6. Generate prospects for repeat / follow on loans from the existing customers.

7. Ensure all clients in the portfolio are regular on payments, with no delinquency.

8. Follow-up with non-payment clients and ensure 100% loan repayment.

9. Manage Customer and stakeholder relations in accordance with agreed Service Level Agreements.

10. Provide Financial Literacy and need based business development advisory support to clients.

11. Take initiative in understanding the needs of clients and guide the organization in new product development.

12. Provide seamless services at customer doorsteps at customer's suitable time with wider and effective reach.

13. Any other duties assigned by the Supervisor.

Reporting To Assistant Manager - Operations

Location/Place of posting Karimnagar District

Qualification The person should be a Graduate/MBA/undergraduate from a recognised institution with 2 to 3 years of experience in financial services delivery - Banks and other financial institutions.

Non graduate with more than 3 years of relevant experience.

Supervisory experience in Credit Management is a must.

Desired Experience(years) 3 to 5 Years

Shortlisting Criteria Functional Competencies on sale of small ticket Micro Enterprise Loans, PL, BL, Auto loans.