Remote Sales Executive/Virtual Sales RM (End to End Sales through Remote Connects)

Grade: Executive (On-roll)

Location: Mumbai

Reports to: Team Leader

Qualification: Graduate

Experience: 3+ Years; Minimum 1 year of direct sales experience (B2C)

Soft Skills: Fluent in English/Hindi (any other regional languages preferred)

Job Description

We are looking for an enthusiastic Remote Sales Executive/Virtual Sales RM to contribute to generating sales for our company. You will be responsible for closing sales over phone/ video calls and maintaining good customer relationships. An effective Remote Sales Executive/Virtual Sales RM must be an excellent communicator and have superior people skills, should be able to identify customer holiday/travel needs, pitch the correct membership plan & convince the customer to buy Club Mahindra membership. They must be comfortable presenting products or services over phone & video calls, as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Key Responsibilities

- Contacting potential or existing customers to pitch them about Club Mahindra membership.

- Calling fresh, churned, and cold leads to convert them into sales, collection of downpayments, sales logging & system updation. Ensure minimum EMIs are collected as per the payment plan sold to the customer.

- Drive monthly unit and revenue targets.

- Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.

- Handling and addressing customer escalations (if any).

- Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.

Skills

- Proven experience as an end-to-end sales executive (remote/field) only.

- Proven track record of successfully meeting sales targets preferably through a virtual mode.

- Good knowledge of relevant Excel, telephone systems & able to pitch using presentations.

- Ability to learn about products and services, describe/explain them to prospects and drive sales closure.

- Cool-tempered and able to handle rejection.

- Outstanding negotiation skills with an ability to resolve issues and address complaints.

- Ability to work as a part of a team & handle a high-pressure environment.

Industry Experience: Mandatory Travel/ Hotel/ Tourism is required.