02/12
Priyanka Rane
HR Consultant at SSV HR Services
HR Consultant at SSV HR Services
Views:33 Applications:14 Rec. Actions:Recruiter Actions:2
Client Servicing Role - US Voice Process - BPO (0-5 yrs)
Work From Home ( Should have laptop / desktop )
Urgent Requirement in International Voice
Company Location : Airoli
- HSC/Any Graduate
- Fresher's are welcome
- Excellent Communication Skills
Responsibilities :
- Calling US clients and educating them about services.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization's service and product information.
- Identifying, escalating priority issues and reporting to the high-level management.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
NIGHT SHIFT - 8 PM - 5 AM
Week Off : Saturday - Sunday off
Salary: 4 Lac
Contact or Whatsapp Priyanka on 8879437943
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