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21/07 Team Primo
Recruiter at Primo Hiring Solutions

Views:814 Applications:406 Rec. Actions:Recruiter Actions:40

Client Servicing Role - Advertising Firm (3-9 yrs)

Bangalore/Chennai/Delhi/Gurgaon/Gurugram/Kolkata/Mumbai Job Code: 168084

Job Responsibilities :

- Maintaining solid relationships with clients through the provision of exceptional after-sales service.

- Frequently interacting with clients through telephone calls, email communications, and face-to-face meetings.

- Identifying various ways to overcome clients' critique of company products.

- Maintaining and updating an accurate record of all existing and potential clients.

- Responding to client inquiries in a very timely and professional manner.

- Heading training seminars/ programs to enable client education to fully utilize product features and benefits.

- Ensuring that the terms of sale are entered correctly into the client database

Skills Required :

- Previous hands on experience on customer relationship management.

- Excellent communication ( both oral and written) skills with expert-level fluency in English.

- Ability to manage complex client situation.

- Have good relationship building and networking skills.

- Ability to handle work under pressure and meeting deadlines.

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