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15/11 Saranga Girme
Talent Acquisition at Upnotch Consulting

Views:43 Applications:17 Rec. Actions:Recruiter Actions:4

Client Servicing Role - Advertising Firm (3-5 yrs)

Mumbai Job Code: 300321

Job Description :

- Client servicing is a crucial part of the advertising industry. The main aim of this department is to generate more business from the existing clients and also develop the existing customer relationships.

- Responding to client queries and service quotation requests from client base.

- Working with your team members to monitor and achieve the targets towards client, influencing repeat customers.

- Communicating effectively with clients to build strong working relationships, to understand each client's needs, and to provide service options/guidance for their unique requirements.

- Coordinating with various teams within the organization to ensure that our clients get the best possible service experience.

- Identifying market trends and providing inputs for print/website/service positioning improvements to the marketing team.

- Identifying areas of improvements in services/processes and systems.

- Working closely with the design department to help them achieve targets set by the clients.

- Contributing to the market growth by influencing necessary and relevant changes.

- Undertaking additional tasks/projects/initiatives that contribute to the team/organization /market growth

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