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15/06 Himani
Co-Founder at Talengage

Views:20 Applications:15 Rec. Actions:Recruiter Actions:14

Client Relationship Role (1-5 yrs)

Mumbai Job Code: 218441

The role of a Client/Account Manager Revenue Cycle is to act as a focal point of contact after the client goes live. 


- He/She is to manage customer relationships, expectations and customer business. He/She will also be responsible for assessment, risk, financial analysis and customer satisfaction.

- Be updated about the new features and enhancements within the product

- Be updated with product, process and technical knowledge

- Conduct strategic calls with customers on a regular basis

- Document the key points of the conversation in the internal portal, maintain security and compliance measures.

- Identify any potential risks that could affect the customer's day to day operations - on a case, project or trends

- Report and create a root cause analysis report for the identified risk to the supervisors

- Create a preventive plan of action for the identified financial risk and communicate it to the stakeholders and customers

- Document the key points in the internal portal, maintaining security and compliance measures

Requisition Details:

Excellent Communication Skills

Exp - More than 1 Year

Working shift - Night shift (6 PM - 3 AM) Due to daylight saving, time is subjected to change

Budget - 5.50 LPA - 6.00 LPA (Based on their last drawn salary & interview we will decide)

Educational qualification - Minimum Graduation is must.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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