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06/01 Priyanka Rane
HR Consultant at SSV HR Services

Views:48 Applications:19 Rec. Actions:Recruiter Actions:1

Client Relationship Manager - FMCG (1-7 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 192559

We are hiring for one the leading FMCG company for the post of Client Relationship Manager.

Location: Bhandup West

Any Graduate / Post Graduate

Only FEMALE can apply

Excellent Verbal and Written Communication Skills

Should have minimum 1 year of experience in customer service or team handling experience in any voice profile.

Job Profile:

- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally

- Answer any questions the customer may have about available products and services

- Establish new customer accounts, recording account information on written forms or digitally

- Listen to customer concerns and complaints with the goal of identifying the causes of the problem

- Select appropriate responses to customer issues and work quickly to resolve them

- Refer advanced cases to management for resolution, providing background information as necessary

- Maintain and regularly update financial account information using computer software programs

- Anticipate customer needs, following up with previous customers to offer reorders or additional services

Shift Time: 10 AM - 7 PM

Week Off: SUNDAY fixed off

Contact or Whatsapp Priyanka on 8879437943

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