Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
30/09 Vartika Jain
HR at Digiversal

Views:105 Applications:34 Rec. Actions:Recruiter Actions:0

Client Relations & Operations Role - IT (0-5 yrs)

Noida Job Code: 93146

Responsibilities

- Intermediate understanding of online tutoring, academic content writing and various facets of domain-specific requirements and employing such understanding in interaction with clients, allocation, after-allocation and quality assurance activities.

- Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, WhatsApp chats).

- Successfully taking the ownership of the task from the allocation till the final delivery.

- Contributing efficiently for different activities of Operations in a 24/7 and highly flexible environment.

- Consistently performing well in understanding client's requirement, assigning projects, handling critical cases till its successful resolution.

- Excellent communication with the other teams in various stages between project allocation and project delivery.

- Proactively resolving project requirements through collaboration of the clients and writers.

- Appropriate understanding of the Cost and Time Requirements of various Technical/Non-Technical Projects.

- To work for client satisfaction from the beginning to the delivery of the final orders through Panel.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.