Managing Director at Belhem Hospitality Pvt Ltd
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Client Account Manager - eCommerce (0-3 yrs)
Job Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Require to be on field to meet prospective clients.
Requirements :
- Minimum 2 to 4 years of relevant experience required.
- Proven experience in Client Account Management/Key Account Management.
- Experience in sales and providing solutions based on customer needs.
- 6 days working and 1-day rotational week off (Saturday & Sundays are working )
If Fresher, then must have completed MBA
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
