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29/10 Azam
Partner at Skill 2 Source

Views:450 Applications:176 Rec. Actions:Recruiter Actions:36

Client Account Manager (1-4 yrs)

Bangalore/Chandigarh/Chennai/Gurgaon/Gurugram/Hyderabad/Punjab Job Code: 183153

Client Account Manager

Job Responsibilities

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

- Acquire a thorough understanding of key customer needs and requirements.

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

- Ensure the correct products and services are delivered to customers in a timely manner.

- Serve as the link of communication between key customers and internal teams.

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

- Play an integral part in generating new sales that will turn into long-lasting relationships.

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements : 

- Proven experience as key account manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation

Interested candidates can contact on 7827873621

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