City Manager

Strategy and planning :

- Develop yearly strategy for the sales-function aimed at achieving sustained competitive advantage and deliver the requisite revenue

- Translate sales strategy into quarterly integrated operating plans and actions from the same

- Deep dive into selected market and make each one into a mini metro

- Make MB a preferred advertising partner in real estate market

- Identifying the appropriate mix of clients/ supply/ demand and manpower to create these market

Driving result :

- Identifying potential clients for the location as there is huge market share which can be converted, also managing the relationship with the existing Clients.

- Drive product/service sales pipeline process to accurately forecast, qualify, realize and grow the sales pipeline while balancing locations and customer focus and increasing conversion-rate in the medium-to-long term

- Drive, engage and support own team in customer relationship management where the service has been deployed

- Collaborate with the team to develop, enhance the active partner eco-system [if significantly different based on product/service] and support its deployment in various locations.

- Work together with the team and other departments within the organization to identify any process improvements and improve standards and efficiency.

- Adhering to the SLA's as per the set process.

- Opportunity Driven.

- Identify and evaluate potential market by generating regular insights about the location specific environment and customer shifts and initiate targeted action.

- Leverage existing relations as well as develop own relations with existing and potential customers in various locations to position the product/service, gauge customer experience and invoke confidence in Magicbricks as a trusted partner.

- Regularly review customer satisfaction trends - initiate necessary actions and mobilize improvements through sales counterparts and delivery teams to plug customer-experience gaps in order to achieve exceptional customer satisfaction score.

- People management.

- Allocate work / responsibility among team.

- Coach and assist in developing a strong second line.

- Ensure goal setting and performance appraisal of team.

- Provide functional guidance wherever needed.

- Develop people related interventions/methods for retaining our employees.

Performance Measures :

- Annual and quarter revenue generation/ sales figures [Target vs. Collection].

- Percentage variance in achieving annual sales targets.

- Increase/decrease in market share.

- Renewal rate Percentage of existing clients.

- Increasing Brand Equity - Marketing / Product Promotional Spend Effectiveness for the product/service.

- No. of active clients/ Penetration of new products.

Educational Qualifications and Background :

- MBA in Marketing and Sales.

- Preferably have experience of being Lead of Sales in online classified portals/ecommerce/real estate/insurance.

- Prior experience in product sales & B2b sales.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.