City Head

About Company :

We provide aligners(invisible braces for smile correction) to patients directly at home without them having to go through the hassles of multiple dental visits.

Location : Bangalore/Pune

Experience : 4 - 10 Years

Function : Sales & Marketing

Vacancy : 2

Job Description :

About the role:

Shall be responsible for driving business through the Direct Sales Team

- Providing investment advice to clients, deepening the relationship and getting more wallet size of the client to generate revenue

- Shall be responsible for management of Profitability of the city.

- Shall be responsible for coordination & facilitation of various process for a smoother flow of business

- Coordinating promotional activities and executing schemes for getting incremental business from time to time

- Responsible for handling customer queries and maintaining the health of the relationship

Key Responsibilities :

Business Development :

- Competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics.

- Utilizing the public information and personal network to develop marketing intelligence for generating leads.

- Implementing marketing strategies to build consumer preference and driving sales volumes through appropriated channels

Sales : 

- Developing/sustaining the existing network & effectively managing the demand supply chain, ensuring timely and cost effective delivery of Services.

- Monitoring and keeping collections under control, & ensuring timely recovery of outstanding.

- Interfacing & liaising with clients at corporate and managing accounts.
 
Client Relationship Management : 

- Ensuring customer satisfaction by responding to customer queries, achieving delivery & service quality norms

- Managing customer centric operations, forwarding customer instructions/ specifications to the concerned department

- Streamlining the execution of orders and overseeing the production process- after billing to execution till its delivery.

- Ensuring effective Complaint management pertaining to client grievance; checking with client about details and quality and minimizing rejection rate thereby avoiding money loss.

Branch Administration :

- Implementing competent strategies for boosting the business with a view to penetrate new accounts and expand existing ones for meeting pre-determined business objectives and targets.

- Organizing events, sales promotions activities etc

- Leading, training and motivating team ensuring their career development leading to positive contribution to the performance of the company.

- Maintaining MIS reports and periodically submitting the reports to top management.

Requirements :

Bias for Action.

- Strive for Excellence. Strong commitment to improve things every day

- Ability to take decision based on sound logical basis.

- Seek Continuous Feedback to deliver most optimal solutions

- Exceptional Problem-Solving skills. First Principles Person

- Strong Team Player. Keen Interest in Mentoring and Grooming Team Members

Qualification : Bachelors

Working Days : 6 Days a Week (10:00 AM to 7:00 PM)

Job Nature : Full Time

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