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20/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:10 Applications:13 Rec. Actions:Recruiter Actions:8

Circle Head - Sales - Consumer Goods (1-5 yrs)

Bangalore Job Code: 219142

- Leadership Role

- Attractive Salary & Benefits

- Opportunity to make a positive impact

We are hiring for an multinational consumer goods company which provides water purification, devices, vacuum cleaners, air purification systems, and home security products.

The Job

You will be responsible for :

- Driving sales objectives and achieving commercial budget and targets.

- Identifying new sales opportunities and building client relationships.

- Building a high performing team by providing strong mentorship, coaching and guidance.

- Ensuring timely recognition and reward for top achievers and implement performance management actions when needed.

- Ensuring proper use of the database and tools to track performance.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor analysis.

- Ensuring strong customer service levels are met in line with Company objectives.

- Supporting the customer service team in resolving escalated issues or complaints.

- Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.

- Developing plans to improve customer experience and satisfaction along with other internal stakeholders.

- Recruiting, training, coaching and performance managing the customer service team.

- Ensuring use of proper use database and tools to track performance.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

- Managing a team of 1-5 people.

Ideal Candidate :

Requirements :

- You have at least 1 year experience within a Sales (B2C), Sales Operations / Support or Customer Service role, ideally within the Consumer Health industry.

- Experience within Sales Training and Area Sales would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You are a strong mentor and coach who can build high performing teams

- You are a strong team player who can manage multiple stakeholders

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