Channel Sales

Experience: 1 to 4 years or 4 to 8 Years

Location: Bangalore and Chennai

Immediate Joiners to 30 days Notice Period

Shift - Night Shift (6.30 to 3.30)

Main Skills: #Insidesales, #B2B, IT Sales or #ChannelPartner, Team handling experience

Responsibilities:

- Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product-market fit, and so on

- Establish and maintain a healthy relationship with partner teams, prospects, and customers in various geographies

- Own and meet assigned sales targets (co-owned by channel managers) by working closely with #partner sales teams

- Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers

- Understand local markets thoroughly including factors influencing buyer's decisions like the economy, technology, and so on

- Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure

- Discover and implement new / market-specific lead generation exercises to expand/grow existing account base, working closely with marketing teams, #CSM, and reseller sales teams

- Be the single point of contact for partners for all things technical

- Coordinate with internal stakeholders and follow up for partners on customer queries

- Arrange online training sessions and ensure the partner is up to speed with what's new in the product

- Handle incoming #supporttickets from partners, manage escalations from partners/customers

Requirements:

- Be willing to work in required shifts as per region allotted (EMEA/APAC/UK/US)

- Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management

- Excellent verbal and written communication skills

- Must be willing to travel as required to territory aligned.

- Self-motivated with a proactive approach on projects

- Technical knowledge

- Attention to detail, ability to articulate clearly

- Interpersonal skills, ability to build rapport - required for close collaboration with cross-functional teams at #Freshdesk and with partners in the assigned territory

Qualification/Experience:

- MBA or Bachelor's degree preferred in computers, marketing or similar stream

- 4-8 year's experience in channel sales

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