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08/09 Neha
HR Manager at Cerno Technologies

Views:94 Applications:0 Rec. Actions:Recruiter Actions:0

Cerno Technologies - Sales Executive (0-4 yrs)

Delhi/NCR/Gurgaon Job Code: 1993

Responsibilities

- Sales experience is a must - products (BFSI)

- Prior experience of financial background like banking, credit card, etc. preferred

- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly

- Recommends changes in products, service, and policy by evaluating results and competitive developments

- Accountable and self- driven/ motivated

- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

- Provides historical records by maintaining records on customer sales

- Contributes to team effort by accomplishing related results as needed

- Regular in follow up and associated activities

Sales Representative Skills and Qualifications:

Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

- Work directly with customers via telephone to describe products or services in order to persuade potential and current customers to purchase products and/ or services

- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship

- Follows up with customer via telephone or email following initial sales contact

- Identifies customer issues and provides appropriate solutions via up-selling of products or services and obtains customer commitment and facilitates delivery of product

- Should be willing to work in night shifts and should be flexible with change of shifts and weekly offs

- Consistently meets departmental sales goals while maintaining a satisfied customer rate

- Continued product education to better service customer calls

- Maintains accurate daily record of sales in sales tracker

Skills/Requirements

- A minimum of 1-2 years of experience in sales with proven track record

- Strong customer service and sales skills

- Experienced with Web Based Applications and Windows

- Good communication skills and the ability to multi-task in a fast paced environment

- Excellent verbal and written communication skills

- Problem solving and decision making skills

- Typing Skills: 30 Words per minute with accuracy of 98%

Salary is negotiable based on associate's experience. Company would also provide strong performance incentive structure in addition to monthly pay-outs.

5 days working in a week

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