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14/07 Suman Singh
HR Executive at CCI Projects Pvt. Ltd

Views:204 Applications:35 Rec. Actions:Recruiter Actions:0

CCI Projects - Senior Executive - CRM (2-8 yrs)

Mumbai Job Code: 42313

- Handling post sales activities once booking is done

-Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accurate service to the customer.

- Maintain effective communication, at all times, among the team, seeking the help whenever required to achieve excellent customer satisfaction.

- Ensure customer engagement through well timed events throughout the project life cycle.

- Deal with all queries in a professional and courteous manner, in person, on the telephone or via e-mail within specified TATs

- Resolve customer queries in a timely and effective manner

- Work with relevant internal stakeholders, in Customer Care and other departments, to manage the customers & their queries thereby achieving highest levels of customer satisfaction.

Candidate profile :

Educational Qualification - Any Graduate - Any Specialization

- Minimum 2 years, Previous experience in real estate, preferably in CRM team.( Good at collections)

- Smart, presentable individual with good command over English and good communication and interpersonal skills.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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