At CashKaro, we believe remarkable talent, enthusiasm, and hustle add up to great work. We are looking for a Customer Support Associate to join our Head Office in Gurgaon.

Key Responsibilities : 

- Gathering customer insight (Outbound Calling)

- Initiating sales with potential customers over the phone.

- Asking questions to engage customers and keep the conversation going.

- Listening to the customers' needs to generate repeat sales.

- Gathering and documenting customer information, payment methods, purchases, and reactions to products.

- Keeping up to date on all products and informing customers of new products.

- Answering customers' questions on the products.

Desired Candidate Profile: 

- Min. Education Qualification - Graduation

- Incumbent should have minimum 40 WPM (word per minute typing speed)

- Proven experience as telesales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent knowledge of English and Hindi.

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

Interview Round

Round 1 | Online tying test ( Min. 40 WPM speed required )

Round 2 | Online Interview with Team leader

Round 3 | Aptitude Test ( only if you clear this test you move to next & final round )

Round 4 | Interview with Leadership Team

Benefits of working with the Brand

Recruited on company Payroll ( Enjoy all benefits as explained in offer letter )

Lunch and Snacks served Inhouse ( Fully paid by Company)

Office location is Sector 44 Gurgaon - 5 mins walking distance from HUDA city center metro ( yellow line )

Day Shift -9:30 to 6:30 PM

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