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16/02 Shweta Joshi
Head - Talent Acquisition at CashKaro.com

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CashKaro - Associate - Marketing Retention (1-4 yrs)

Gurgaon/Gurugram Job Code: 312935

BuyKaro : BuyKaro is a rapidly expanding D2C marketplace, a subsidiary of CashKaro (India's largest Cashback website), offering exclusive deals on leading brands across various categories and pioneering a new era of commerce. Founded by Swati and Rohan Bhargava, our mission is to deliver a seamless shopping experience to customers while fostering business growth on our platform. This exclusive platform grants members access to unprecedented discounts on top brands in Electronics, Food, Beauty, Home Decor, and Appliances. Featuring specialized sections like 'Deal of the Day' and 'Flash Sales,' shoppers can seize the finest opportunities at the most competitive prices.

BuyKaro continues its rapid expansion and is constantly seeking exceptional, pioneering individuals who share our passion and commitment to realize our vision. This is an exciting moment to join our company and be a part of something truly extraordinary.

Job Description:

Playing a pivotal role in overseeing promotional activities across diverse marketing channels, ensuring their efficient execution according to the set schedule. Additionally, you will actively participate in daily front-end operations management and take charge of automated website pre and post-order flows and associated requirements.

Key Responsibilities:

Promotions Management:

1. Responsible to craft a marketing calender based on the data for the entire month.

2. Strategically plan, execute, and closely monitor promotional campaigns across an array of marketing channels (internal and external).

3. Collaborate with the marketing team to craft compelling promotional content and devise strategies aimed at enhancing customer engagement and driving sales.

Front-End Operations:

1. Actively participate in the day-to-day management of front-end operations, ensuring that customers enjoy a seamless, user-friendly shopping experience.

2. Identify and resolve operational issues, demonstrating a commitment to preserving customer satisfaction.

Website Flow Management:

1. Assume responsibility for overseeing automated website flows and processes, diligently identifying areas for enhancement and optimization.

2. Maintain a close working relationship with the IT team to guarantee a smooth, error-free user journey on our website.

Retention Marketing:

1. Innovate and implement retention marketing strategies designed to bolster customer loyalty and foster repeat business.

2. Harness the power of customer data and feedback to identify opportunities for refining the customer experience and elevating retention efforts.

Reporting and Analysis:

1. Generate comprehensive reports detailing the performance of marketing promotions and front-end operations, offering valuable insights and actionable recommendations.

2. Continuously monitor key performance indicators (KPIs) and meticulously track progress toward predefined objectives.

Qualifications:

- A bachelor's degree in marketing, Business, or a closely related field.

- Demonstrated experience in e-commerce, marketplace operations, or a similar role, highlighting your capacity to thrive in a dynamic environment.

- A profound understanding of core marketing principles, encompassing promotions, customer segmentation, and retention strategies.

- Exceptional analytical capabilities, coupled with the ability to derive meaningful insights from data, shaping informed decisions.

- Proficiency in marketing and analytics tools such as Google Analytics and CRM software.

- Basic to advanced understanding of Shopify and other e-commerce platforms.

Why Join Us :

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness.

2. Compensation & Benefits - Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory.

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks - Come and get to join us for in-house events, team outings, dinner catchups, and much more.

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to CK's value. CashKaro.com and EarnKaro.com are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

CashKaro.com and EarnKaro.com will not pay any third-party agency or company that does not have a signed agreement with CashKaro.com and EarnKaro.com

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