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22/05 Lalit
HR at Manak Waste Management Pvt Ltd

Views:249 Applications:84 Rec. Actions:Recruiter Actions:0

Cashify - Associate - Customer Support (2-5 yrs)

Gurgaon/Gurugram Job Code: 273842

Title - Customer Support Associate


Experience 2-5 years


Location Gurugram


Job description :


Duties and Responsibilities :



- Responsible to handle social media platforms such as Facebook, Twitter, Instagram, etc. for customer queries, complaints, and feedback.


- Interact with customers via Calls, Chats, WhatsApp and resolve them.


- Identify and escalate issues


- Handle issues to the social media platforms and resolving their issues on time.


- Responding promptly to customer inquiries.


- Communicating with customers through various channels.


- Ensure customer satisfaction and provide professional customer support.


- Follow company process accurately and efficiently


Experience and Qualifications Required :


- Excellent in MS Office skills


- Excellent communication skills- verbal and written


- Ability to multi-task, prioritize, and manage time effectively


Education:


- Graduation in any stream

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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