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22/05 Lalit
HR at Manak Waste Management Pvt Ltd

Views:164 Applications:57 Rec. Actions:Recruiter Actions:0

Cashify - Associate - Customer Support (2-5 yrs)

Gurgaon/Gurugram Job Code: 273842

Title - Customer Support Associate

Experience 2-5 years

Location Gurugram

Job description :

Duties and Responsibilities :

- Responsible to handle social media platforms such as Facebook, Twitter, Instagram, etc. for customer queries, complaints, and feedback.

- Interact with customers via Calls, Chats, WhatsApp and resolve them.

- Identify and escalate issues

- Handle issues to the social media platforms and resolving their issues on time.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Ensure customer satisfaction and provide professional customer support.

- Follow company process accurately and efficiently

Experience and Qualifications Required :

- Excellent in MS Office skills

- Excellent communication skills- verbal and written

- Ability to multi-task, prioritize, and manage time effectively


- Graduation in any stream

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