Cargomen Logistics India

Job Summary :

- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information

- Ensuring the adequacy of sales-related equipment or material

- Responding to complaints from customers and give after-sales support when requested

Responsibilities and Duties :

Revenue dimension :

- Liaise with other company departments to ensure achievement of sales objectives

- Track, collate and interpret sales figures

Generate timely MIS :

- Develop pricing schedules and rates

- Attend trade meetings and industry conventions

- Identify potential customers and register opportunities; relentlessly pursue realization of such opportunities leading to revenue for the company.

- Promote the services and products of all entities, and coordinate sales efforts with other department sales.

- Negotiate with the accounts as per price guidelines given, looking to maximize profits.

Customer Management :

- Meet new customers and Expand Customer Base.

- To understand customer requirements and present product and solutions appropriately to make sales.

- To maintain and develop relationships with existing customers.

- Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action.

- Ensure Order log-in as per Company Policy.

- Liaisioning with internal teams to check the progress of existing orders

- Inputting data in the concerned software or ERP.

Receivables Management :

- Timely collection of receivables

- Periodic Reconciliation of Accounts receivables

Miscellaneous:

- Maintain records of customer details / sales visits

- Shall be the SPOC for the departmental Audits, such as, ISO, etc.

- Feeding data for MIS generation

- Follow up on customer communications in a timely and professional manner.

- Support Customer Service and work closely with Operations and Documentation on the execution of service contracts.

Required Experience, Skills and Qualifications :

- Good communication with good experience in Freight sales Coordination

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