Senior Manager HR at Cargomen Logistics India Pvt Ltd
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Cargomen Logistics - Sales Coordinator (3-7 yrs)
Cargomen Logistics India
Job Summary :
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
- Ensuring the adequacy of sales-related equipment or material
- Responding to complaints from customers and give after-sales support when requested
Responsibilities and Duties :
Revenue dimension :
- Liaise with other company departments to ensure achievement of sales objectives
- Track, collate and interpret sales figures
Generate timely MIS :
- Develop pricing schedules and rates
- Attend trade meetings and industry conventions
- Identify potential customers and register opportunities; relentlessly pursue realization of such opportunities leading to revenue for the company.
- Promote the services and products of all entities, and coordinate sales efforts with other department sales.
- Negotiate with the accounts as per price guidelines given, looking to maximize profits.
Customer Management :
- Meet new customers and Expand Customer Base.
- To understand customer requirements and present product and solutions appropriately to make sales.
- To maintain and develop relationships with existing customers.
- Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action.
- Ensure Order log-in as per Company Policy.
- Liaisioning with internal teams to check the progress of existing orders
- Inputting data in the concerned software or ERP.
Receivables Management :
- Timely collection of receivables
- Periodic Reconciliation of Accounts receivables
- Maintain records of customer details / sales visits
- Shall be the SPOC for the departmental Audits, such as, ISO, etc.
- Feeding data for MIS generation
- Follow up on customer communications in a timely and professional manner.
- Support Customer Service and work closely with Operations and Documentation on the execution of service contracts.
Required Experience, Skills and Qualifications :
- Good communication with good experience in Freight sales Coordination