Overview

A Learn/Admissions Counsellor will be responsible for working directly with the student and parents and helping them build trust in the product. They have the unique opportunity of being an initial member of the sales/partnerships team for a new and exciting product for students looking to upskill, thus providing an exciting opportunity to learn and grow internally as well. This person will report directly to the Head of Partnerships.

As the Learn/Admissions Counsellor, you will be responsible for:

- End to end management and conversion of student leads received

- Initial qualification of the leads via calling

- Speaking with students and parents to understand their needs and accordingly explain the benefits of the product, answer questions etc.

- Taking the student and parents through the appropriate sales journey which will include multiple touch-points (email, phone, video sessions etc.)

- Final objection handling and price negotiation

- Adhere to outreach and sales targets on a weekly/monthly basis

- Identifying references through the existing customer base to increase the sales pipeline

- Details pertaining to lead discussions & conversion should be updated real-time on CRM software

- Providing constant feedback to the internal sales and marketing team to ensure the refinement of the sales process and messaging

Background requirement :

- Bachelor Degree

- 1+ years of professional experience in either sales for an education provider, or customer relationship management 

Technology :

- Proficiency in MS Office Suite (Outlook, Word, Excel)

- Comfortable with using a CRM software

- Excellent written and communication skills

Entrepreneurial : Willing to quickly adapt and learn, and has a - get-it-done- attitude

- Ability to approach any situation with patience and very strong empathy

Working Hours: 10.30am - 7.30pm

Time to Join: Immediate

Job Type: Full-Time

Salary: Fix - 3,00,000- 4,50,000 per annum

Experience Required: 1-3 years

Location: Gurgaon, Haryana, Initially WFH

Selection Process and Next Steps

Interested applicants should send their resumes specifying their experience, qualifications and professional achievements to Human Resources

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