CEO at Beacon HR Point
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Career Specialist/Academic Counsellor/Admission Officer - Sales - Education (0-4 yrs)
Job Description
We are seeking a passionate and results-driven Career Specialist / Academic Counsellor to join our dynamic team. The ideal candidate will play a pivotal role in guiding prospective students and their parents through the educational journey, offering insights into our products/services and assisting them in making informed decisions.
Key Responsibilities:
Consultation Calls:
- Conduct outbound calls to prospective students and parents, adhering to established guidelines.
- Engage in meaningful conversations to understand their educational goals and aspirations.
Product/Service Promotion:
- Introduce and promote our company's products and services, emphasizing their unique features and benefits.
- Provide comprehensive information to potential customers.
Lead Qualification:
- Qualify leads by gathering relevant information and assessing their interests and academic needs.
- Customize recommendations based on individual requirements.
Objection Handling:
- Handle objections professionally and provide accurate information to address customer inquiries.
- Effectively communicate the value proposition of our educational offerings.
Product Knowledge:
- Maintain a high level of product knowledge to communicate features and benefits effectively.
- Stay updated on new courses, programs, and educational opportunities.
Record Keeping:
- Keep accurate records of interactions, customer details, and call outcomes in the CRM system.
- Utilize data for analysis and future outreach strategies.
Lead Follow-Up:
- Follow up on leads and nurture prospects through the sales funnel.
- Implement strategies to maintain engagement and interest.
Sales Targets:
- Achieve and exceed weekly/monthly sales targets.
- Implement strategies to maximize conversion rates.
Compliance Adherence:
- Ensure compliance with all relevant regulations, policies, and ethical standards.
- Follow established processes at each stage of interaction.
Training and Development:
- Participate in ongoing training and skill development programs.
- Stay informed about industry trends and best practices.
Qualifications:
- Proven experience as a tele-caller, field sales, or in a similar sales role.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work in a fast-paced and target-driven environment.
- Familiarity with CRM software and calling tools is a plus.
- Goal-oriented and self-motivated with a strong desire to succeed.
- Freshers, B.Com, BBA, B.Tech, MBA, or relevant certifications are a plus.
- Knowledge of MS Office is a plus.
- Proficiency in written and spoken English; knowledge of other regional languages is essential based on the job location.