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05/08 Pavish
Talent Acquisition at Zyoin

Views:35 Applications:22 Rec. Actions:Recruiter Actions:20

Care Delight Executive (0-5 yrs)

Bangalore Job Code: 227217

What Will Be Your Role As A Care Delight Executive ?

- You will be responsible for contacting, coordinating, and engaging with our clients with care and empathy, resolving queries and responding to them in a polite and professional manner.

Job Responsibilities :

1. Handle customer queries and complaints via various channels

2. Approach and resolve the queries and issues with a customer-centric attitude

3. Offer exceptional customer experience and delight

4. Adhere to the set SLA and TAT

5. Achieve a high customer satisfaction score (CSAT)

6. Demonstrate the right attitude with the right tonality in all customer interactions

What We Are Looking For :

1. Any UG degree

2. Proficient in English and Hindi

2. Excellent interpersonal skills

3. Exceptional communication skills on multiple mediums (Chat, email, phone)

4. A quick learner

5. Ability to multi-task

6. Make decisions under pressure and time constraint

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