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22/02 Gaurav Kanwar
Manager at Caratlane

Views:321 Applications:43 Rec. Actions:Recruiter Actions:14

Caratlane - Consultant/Executive - Customer Relationship (1-3 yrs)

Chandigarh Job Code: 148101

We are a leading Jewellery brand in Chandigarh/Mohali looking for the above position for our store.

Qualification: Minimum Graduate/Equivalent

Skills, Abilities and Knowledge required :

- Must be able to dress professionally at all times

- Possess excellent communication skills in both spoken and written forms

- Must be able to stand for a long period of time during business hours

- Must be able to maintain a high level of decorum when handling customers

- Excellent attention to detail will be a key requirement

- Must have a persistent attitude to be able to convince hesitant customers to make purchases.

- Exceptional sales skills will be an added advantage

- Excellent customer service skills will be of great importance

Job Responsibilities includes :

- Greeting customers, Listening to customer requirements, Offering information about available products, Helping customers with decision-making, Closing sales

- Takes charge of all the inventories in the store by entering them into the computer system

- Helps in the daily display of all items that are available for sale in the store

- Ensures regular increase in sales of jewelry products

- Sends appreciation messages to customers and keeps them informed concerning latest arrivals

- Ensures that all pieces of jewelry are returned to their secured places after the day's business

- Achieves goals set by the Manager

- Introduces sales promotion to customers so as to entice them to make purchases

- Ensures that products are well arranged in orderly manner

- Properly operates a cash register and maintains all financial transaction effectively and efficiently too

- Strictly adheres to company policies

- Helps customers to make the right decisions so they can make the right jewelry purchases

- Explains warrantees and guarantees on each piece purchased by a customer

- Ensures all documents relating to the purchase of any jewelry are also bagged with the goods purchased.

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