- We are happy to announce that we are looking for a talented and experienced candidate to join our team as "Patient Counselor/ Sales Executive".

- People today look for simple, affordable, and quality treatment for diseases like cancer. With the mission of saving as many lives as possible, "CancerMitr" is an online patient-centric community platform focused on end-to-end cancer care solutions from discovery to recovery. We provide services like virtual OPD and distribution centers for quality, accessible, affordable cancer treatment solutions.

- If you have excellent communication skills and feel comfortable reaching out to potential audiences to demonstrate our services and products through email and phone, we'd like to meet you. Ultimately, you'll help us meet and surpass business expectations and contribute to our company's rapid and sustainable growth.

Roles and Responsibilities :

- You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.

- You are responsible for meeting personal and team targets as well as our customer satisfaction.

- Handle calls, mails, Whatsapp chat to patients and clients.

- Identify the needs of patients, resolve issues and provide solutions.

- Upsell other products/ services wherever possible.

- Ensure you follow the sales script provided by the company for uniformity

- Maintain good relations.

- Building and maintaining the CRM database.

- Write and submit timely reports on all parameters.

Qualifications :

- High School Graduates, but a bachelor's degree in commerce or related fields is preferred.

- Prior experience with customer service and call centers in relevant job roles.

- Good knowledge of CRM practices and systems.

- Customer oriented attitude with professionalism.

- Strong multitasking, time management, and target achieving skills.

Compensation :

- Commensurate with the qualification and experience of the candidate as per the industry standards

- Any additional information about application procedures

Interested candidates can send their CVs with a cover mail

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