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14/05 Yashita
HR at Unstop

Views:43 Applications:13 Rec. Actions:Recruiter Actions:0

Campaign Support/Customer Support Role - Education (0-1 yrs)

Delhi NCR Job Code: 213277

Unstop is looking for Campaign Support who will be responsible for maximum participation of users in the ongoing and new campaigns.

Role and Responsibilities :

- Connect with users/students to solve queries both over the phone and by email

- Make calls to users and respond to their queries for executing external and internal campaigns

- Collaborate with the campaign team to ensure maximum participation in the corporate campaigns

- Manage and resolve customer complaints

- Be the point of contact for the users and organizing team for any website queries

- Update customers regarding the ongoing Quiz, Simulation Games, and Hackathons

- Follow up with users whenever calls where necessary

Requirement :

- Candidates should hold UG or PG degree

- Candidates must have good communication skills and should be polite and professional

- Candidates who are ready to restart their careers are also available

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