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16/03 Chaitrali Dharmadhikari
Consultant at SDNA Global

Views:7 Applications:13 Rec. Actions:Recruiter Actions:2

Business Relationship Manager - Sales - IT (7-10 yrs)

Gurgaon/Gurugram Job Code: 262876

Roles & Responsibility :

- Act as the first point of contact in all matters relating to Business concerns and needs.

- Build and strengthen relationships with Business and IT sub domains to ensure timely delivery of all technology requirements.

- Develop a thorough understanding of technology services and capabilities for better support.

- Track new requirements and issues through to resolution and closure.

- Stay on top of allocated business accounts, making sure they are receiving IT services in line with offerings and agreed SLAs.

- Meet regularly with other members of the tech team to discuss progress and find new ways to improve support to business.

- Create business presentations on IT services and work upon business feedback for continuous improvement.

Experience : 

- 7-10 Years of Experience as IT account manager/business relationship manager

- Working experience with business leaders and to translate the business requirements to appropriate IT solutions.

- Experience and understanding of different IT sub domains, Key Technologies, and technology components.

- Proven track record of meeting or exceeding goals and receiving positive customer feedback

Qualification : Any Graduate

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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